DISCLAIMER:

1. Globy is an AI-based chatbot developed by The Permit House (TPH) using OpenAI’s architecture offered by Intercom. While Globy has been trained in a diverse range of data and is designed to provide helpful and accurate information, it is important to note that it may not always provide a satisfactory answer or address every specific question or concern.

2. Globy excels at answering questions related to the core activities of TPH, which include buying and exploring real estate, setting up legal entities, working and living in Indonesia, civil documents and tackle the daily challenges in the life of an expat in Indonesia and assist in addressing most common legal issues for expats. However, due to the complexity and ever-evolving nature of the subject matter, there may be instances where Globy’s responses may not fully meet your expectations or provide the level of guidance you require.

3. In such cases, you have the option to request assistance from a human specialist who can provide further guidance and support. Our human specialists are knowledgeable professionals well-versed in the core activities of TPH and are available to offer more in-depth explanations or address any specific concerns that may arise during the conversation. Or they help you to find a lawyer, notary, accountant of other specific specialist in the area you need.

4. Please keep in mind that while every effort has been made to ensure the accuracy and reliability of the information provided by Globy, it should not be considered as a substitute for professional advice or services. TPH disclaims any liability for errors, omissions, or inaccuracies in Globy’s responses and encourages users to independently verify any critical information or seek professional advice when necessary.

5. By engaging in a conversation with Globy, you acknowledge and accept the limitations and potential inaccuracies inherent in AI-based chatbots. TPH encourages users to use their discretion and judgment when relying on the information provided by Globy, and to consult with qualified professionals for specific or sensitive matters.

6. Be aware that your data is being collected, stored, and used by TPH, using providers such as Microsoft and Intercom, so you privacy is being protected even within the systems of the providers we use.

7. The Permit House (TPH) cannot be held liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of Globy.

8. All intellectual property rights related to Globy, including but not limited to the AI technology, chatbot design, and content, are owned by TPH and we will act, if necessary, to prevent unauthorized use or reproduction of the chatbot.

9. We reserve the right to revise, modify, or terminate Globy’s services, responses, or features at any time without prior notice.”

10. As TPH also strives to be GDPR compliant for the interest of all who adhere Globy we inform you that we only collect email addresses and not requesting or collecting other personal information. We ensure that we handle email addresses in accordance with GDPR principles. Therefore, we point out to you these key points:

1. Lawfulness, Fairness, and Transparency: We inform you about why we are collecting their email addresses. We collect them to verify you are a human being and to be ale to answer your further questions. We will retain it as long as you use Globy and after a period of no use it will be deleted from all our systems.
2. Purpose Limitation: We only collect email addresses for specific, explicit, and legitimate purposes, such as communication or providing services. In the relation with you, the use of Globy!
3. Data Minimization: We collect only the email addresses that are necessary for the intended purpose, which is communicating with Globy. We herewith avoid collecting unnecessary information.
4. Security Measures: We have implemented appropriate security measures to protect the email addresses you collect from unauthorized access, disclosure, alteration, or destruction. We use the systems of Microsoft and Intercom in our closed office environment, so your information (email address) is secured and safe.
5. Consent: By becoming a Globy visitor and applying for membership and clicking the login button each time you visit Globy on or through our website, you give an explicit consent to us using your email addresses. Be advised that you can withdraw your consent at any time. Just send us an email or ask Globy to be forwarded to one of our human staff members and we will delete your email address from our systems.
6. Rights of Data Subjects: We are prepared to facilitate your data subject rights, including the right to access, rectify, erase, or port their email addresses upon your request.
7. Data Processing Agreement: We use third-party service providers to store or process email addresses, ensure that data processing agreements are in place to maintain GDPR compliance. We have a data processing agreement with Intercom and Microsoft as their clients.